PRIVACY POLICY

Numblio, headquartered in Limburg, Netherlands, (hereinafter referred to as "we", "us", or "our"), respects the privacy of the visitors and customers (hereinafter "you", "the customers") of https://numblio.com (hereinafter "the website"), particularly the rights of visitors regarding the automated processing of personal data.

1. Personal Data We Process

1.1 We process personal data because you use our services and/or because you provide them to us. Below is an overview of the personal data we process:

• Name, address, and residence details
• Email address
• Phone number
• Date of birth
• IP address

2. Special and/or Sensitive Personal Data We Process

2.1 Our website and services are not intended to collect data from visitors who are younger than 16 years old, unless there is consent from a parent or guardian.

2.2 We cannot always verify if a visitor is over 16 years of age. Therefore, we encourage parents to be involved in their children’s online activities to prevent data from being collected without parental consent.

2.3 If we inadvertently collect data from a child under 16 without parental consent, please contact us at privacy@numblio.com so we can delete this information.

3. Purpose and Legal Basis for Processing Personal Data

3.1 We process your personal data for the following purposes:

• Processing your order and payment
• To email you if necessary for our services
• To inform you about changes to our services and products
• Delivering services to you
• Protecting our customers

4. Automated Decision-Making

4.1 We make automated decisions on matters that may have significant consequences for individuals. These decisions are made by computer programs or systems without human intervention. For example, we use an automated order, billing, and payment system to process your orders, payments, and invoices efficiently.

4.2 If you notice an error in any automated decisions, please contact us via support@numblio.com.

5. How Long We Store Personal Data

5.1 We retain your personal data as long as your account is active. You can request the deletion of your account by emailing privacy@numblio.com or submitting a request through our website.

6. Sharing Personal Data with Third Parties

6.1 We do not share personal data with third parties unless it is required by law or discussed with you beforehand.

7. Cookies and Similar Technologies

7.1 A cookie is a small text file stored on your computer, tablet, smartphone, or other device when you first visit our website. The cookies we use are necessary for the technical operation of the website and your ease of use. They help ensure the website functions properly and remember your preferences.

7.2 We use functional cookies to ensure the website operates correctly. These cookies are essential and cannot be disabled.

7.3 We use session cookies to monitor the number of visitors and which pages they view. These cookies are part of our live chat system and cannot be disabled.

7.4 If you disagree with the cookies we use, unfortunately, the website will not be usable.

8. Access, Modify, or Delete Your Data

8.1 You have the right to view, correct, or delete your personal data. You can do this via your account settings.

8.2 You have the right to withdraw your consent for data processing or object to the processing of your personal data by us. This may mean that we can no longer provide services to you.

8.3 You have the right to data portability. This means you can request that we send the personal data we hold to you or a third party in a computer file.

8.4 If you wish to exercise your right to access, correction, deletion, objection, or data portability, or have other questions regarding data processing, please send a detailed request to privacy@numblio.com, along with a copy of your ID. For privacy protection, please black out your citizen service number, passport number, MRZ (machine readable zone), and your photo on the copy.

9. How We Secure Personal Data

9.1 We take the security of your data seriously and implement appropriate measures to prevent misuse, loss, unauthorized access, disclosure, and modification. This includes SSL certificates on the website and encrypting sensitive data such as passwords. Our databases are password-protected and locally accessible, making external access virtually impossible.

9.2 If you believe your data is not properly secured or there are signs of misuse, please contact us at privacy@numblio.com.

10. Changes to the Privacy Policy

10.1 We reserve the right to amend this privacy policy at any time.

10.2 These changes will be announced on the website and will take effect immediately.

If you have any further questions or concerns about our privacy policy, feel free to contact our Data Protection Officer: Stijn Jakobs, via privacy@numblio.com.